Listening is hearing the needs of the customer

A lot of people can be sceptical about testimonials, have they been written by friends and family, did they give their permission to use them, are they telling the truth?

So, for what it’s worth I only have testimonials on my site from my clients and suppliers that have worked with me, that have recommended me and that have written in their own words (not held at pencil point) what they want to write about me.

And here is what they have to say…

CLIENTS

Emily and her team are among the most professional people I have ever worked with. If you’re currently suffering a bad experience by your current web provider by them not giving your site the attention it deserves, then don’t waste any more of your time accepting a poor service! transfer over to I am Emily today and be amazed by their immediate results.Check out my site www.bathroomboutiqueltd.co.uk – this was turned around in a week (reviewed and completely rebuilt), nothing was too much trouble, they knew exactly what I wanted and they just got on with it. I am one VERY happy and impressed customer. Thank you.
Dan Hills, Bathroom Boutique

I worked closely with Emily to develop my business website and I am more than thrilled with the end result! Emily’s ideas and concepts are second to none and I would not hesitate to recommend her to anybody who is looking for website design/development. I had an idea of what I wanted my website to look like, however, Emily came up with ideas that I had not even thought of. She explained every idea to me which was important as I wanted to be involved in the process. Emily is personable and professional and her fantastic ideas and input has meant that I have ended up with the most amazing website. I can’t thank her enough!
Stacey Kelly, Owner, Your Very Own Story

Emily has worked with us on a number of branding projects and I have always found Emily to be professional , knowledgeable and creative. She takes time to understand her client’s business and will be honest in her approach. I would recommend her every time.
Eloise Gibbons, Managing Director,JEGS Electrical

Following various attempts over the past few years, at having a website designed and built – in both Surrey and Devon – I was finally introduced to Emily – HUGE relief!
Emily and her team are one of those organisations who actually listen closely to what is required and then actually DO what they say they will do! How fabulously refreshing!
Not only that, the results clearly show that she has listened attentively to the client, incorporating all that is required, also suggesting a few innovative ideas of her own to enhance the original idea. She and her team produce the work on time and in time, in accordance with the initial verbal agreements and all noted requirements.
At long last the website I have been trying to initiate for several years is finally nearing completion. I shall now have it as a magnificent tool, in order to continue promoting The Mulberry Collection, thanks to Emily and her incredible team whose dedication and commitment to the individual client is exemplary.
Patricia Irvine, The Mulberry Collection

Emily has created some excellent marketing material for Dedman Gray and always delivers her work on time even with some pretty tight deadlines!
Mike Gray, Director, Dedman Gray Estate Agent

We were recommended to Emily and have been really pleased with Emily’s input and advice to improve our website and the design of our marketing material.  Emily worked very closely to the original brief and understood the image we were trying to achieve.
John Pring, Director, Fisks Estate Agent

Emily has that rare ability to combine a creative talent with fantastic organisation skills – a joy to work with!
Sarah Gordon, Interior Designer, Sarah Gordon Home

Every growing business needs someone like Emily Hewett. Emily is a very creative person and a great designer. If you need help with developing a social media strategy, designing a new logo or website, then look no further than Emily.
David Murphy, CEO at Word of Mouth Communications

Emily has designed all the art work for my restaurant Saffron Lounge and had done a fantastic job. Emily was able to understand exactly what look we were after and produce some great work. I have also used Emily to work with some of the businesses I work with in my training business. If you are looking for someone who knows what they are doing and gets on with it Emily is your girl(woman)!
Baiju Solanki, Speaker, Sales Trainer, Social Media Evangelist & Author

The final result has been an extremely well designed range of marketing material with a consistent brand identity. Emily has quickly interpreted my business concept and produced designs that embody my brand. I am confident that her passion and professional advice and skills will be invaluable in marketing my business and increasing sales.
Sadie Hopson, Euthenia Touch

Emily brings both brains and design flair to her projects. I find she is able to interpret my requirements well, bringing an objective perspective to help bring about better ideas and details, and work out how these can best be applied.
Robert Tearle, mycareercoach.com

I was aware of Emily’s creative flair combined with incredible speed and accuracy when we were colleagues at JDA. When I started my own company she was the obvious choice to fulfil my design requirements. I know that the work she delivers will be on brief and within budget. Not only is she exceptionally talented, she is also a great person to work with.
Rachel Coote, Owner, Coote Communications Ltd

I have used Emily as both a knowledge resourse and a design professional, and have always found her to produce superb work. She grasps the concepts I have and translates them into hard-copy ideas that communicate simply and strongly; not only that but she works to my ever-challenging timescales without question and ALWAYS does what she says she will do, when she says she will do it, often delivering early.
I would have absolutely no hesitation in recommending Emily and all aspects of her portfolio; she is a pleasure to work with.
David Goody, Business Project Manager at Essex Chambers of Commerce & Industry

After I’ve explained exactly what it is that I want via phone or email, Emily gets it straight away, that is, she can almost read my mind! She asks the right questions, is always very helpful and very patient with the graphically challenged. She uses her design skills and knowledge to bring to life exactly what I ask for, in an up to date and contemporary way. In short she’s got it and she’s with it!
Phill Hopkins, Arts & Crafts Centre Manager, Henshaws

Emily has a great eye and from the moment of requesting a quote to the moment of delivery, she has been nothing but professional. Her work is top quality,  I am thrilled to recommend her.
Sarah Arrow, Communications Director, Arrow Light Haulage

I have known Emily for several years since her days at JDA. She has always been able to offer useful and helpful advise. I first engaged Emily when I needed a corporate brochure. She came up with a very professional, quality product which I am still using to this day. She has also redesigned our business cards, letterheads and compliment slips,which she has managed to design and print at a very reasonable price. I would have no hesitation in recommending Emily’s work to anyone.
Tim Homer, Managing Director, Apex Engineering Solutions

Emily produced book cover and CD-inlay designs for me while I was working as a freelance commissioning editor for Mary Glasgow Magazines. She was always quick, very accurate and easy to deal with. I would definitely recommend her work.
Helen Parker, Freelance Commissioning Editor for Mary Glasgow Magazines

CO-WORKERS

Emily is a very talented graphic designer, with London agency experience. She always delivers, and cares passionately about getting the best result for her clients, as well as delivering a fantastic customer experience. I can’t recommend Emily highly enough.
Caroline Thomas, Sales Scene 

I have always found Emily to be professional, friendly and ready with great solutions for clients – pretty much anytime day or night! Quotes are delivered promptly, are totally transparent and cost effective. The finished results of her work speak for themselves. I would have no hesitation in recommending people to work with Emily.
Tracy Jones, Brera PR

If you want great designs, completed on time and in budget, then ‘i am emily’ is for you!
Damon Langlois, Greenlight Print Solutions

Emily is extremely approachable, very friendly and she is always open to new and fresh ideas, which she can implement in ultra-quick time. By hiring Emily I know I will get the quality that I need within the timeframe that I need it.
Richard Angstmann, Web Publisher

Not many art directors can do everything, but Emily can – she manages to combine real design flair with brilliant organisation and selling skills. She comes up with great ideas, on brief, on time without any fuss and is a pleasure to deal with. Hire her. I would. (again)
Dan James, Managing Director, Cherry Tiger

Emily is a studious, industrious (and of course) creative Art Director who always goes the extra mile to ensure the job is done to its best ability and on time. Big on personality, Emily always generates a good vibe in the studio and provides big ideas and concepts in creative meetings – delivered through to successful completion.
Charles Christie, Digital Strategist

Emily is the sort of person you want on your side: exceptionally talented, unfailingly loyal and fun to work around.
Mike Ashton, Managing Director, Cherry Tiger

I can always rely on Emily – her combined talents of being able to get to the heart of a brief quickly, create and organise a unique and highly effective solution whilst ensuring it’s delivered in the most efficient way possible – are rare indeed! – She is missed!
Chris Lines, Creative Director, Stickyeyes

Emily is knowledgeable, skilful and reliable. Quite frankly her work is second to none. It’s always of a very high standard, and I’ve never met anyone more thorough. Of her many skills, her creativity and vision stand out for me, as does her attention to detail. I’m very demanding myself when it comes to attention to detail, but I think I’ve met my match. I would have absolutely no hesitation in recommending Emily; she is a joy to work with.
Dean Baxter, Website Developer – IT Trainer, Chimp My Site